Privacy Policy

Lacayo Law Firm, P.A. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lacayolawfirm.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website includes:

Personal Information

When you voluntarily submit information through our contact forms, consultation request forms, or other interactive features on our website, we may collect personally identifiable information, such as:

• Your name (first and last)
• Email address
• Phone number
• Mailing address
• Details about your legal matter or case inquiry
• Any other information you choose to provide

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and your visit, including:

• Your IP address and geographic location
• Browser type and version
• Operating system
• Referring URLs and pages visited
• Time and date of your visit
• Pages viewed and time spent on each page

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our website to help customize the site and improve your experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Analytics

We may use third-party analytics tools, such as Google Analytics, to help us measure traffic and usage trends for our website. These tools collect information sent by your browser, including the pages you visit, your use of third-party extensions, and other information that assists us in improving the website. We use this information in aggregate form to understand how our visitors use and interact with our website so we can improve the user experience.

2. How We Use Your Information

We may use the information we collect about you for the following purposes:

• To respond to your inquiries and provide legal consultations
• To communicate with you about your legal matter
• To send you updates, newsletters, or marketing communications (with your consent)
• To improve our website, services, and user experience
• To analyze website usage and trends
• To comply with applicable laws, regulations, and legal processes
• To protect our rights, property, or safety, and that of our clients and the public
• To detect, prevent, and address technical issues or fraudulent activity

3. SMS/Text Message Policy

By providing your phone number and opting in to receive text messages from Lacayo Law Firm, P.A., you consent to receive SMS/text messages related to your inquiry, case updates, appointment reminders, and other relevant communications.

• Consent: By submitting your phone number through our forms or by texting us, you expressly consent to receive text messages from Lacayo Law Firm, P.A. Message and data rates may apply. Message frequency varies.
• Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive text messages from us unless you re-subscribe.
• Help: For assistance, reply HELP to any text message or contact us at (786) 671-4878 or GLacayo@lacayolawfirm.com.
• No Sharing: We will not share your phone number or SMS consent with any third parties for marketing purposes. Your information is used solely for the purposes described in this policy.
• Carriers: Supported carriers include, but are not limited to, AT&T, Verizon, T-Mobile, Sprint, and other major U.S. carriers. Carriers are not responsible for delayed or undelivered messages.

4. Information Sharing

We do not sell, trade, rent, or otherwise share your personal information with third parties for their commercial purposes. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors and service providers who perform services on our behalf, such as hosting, analytics, and email delivery. These providers are obligated to protect your information.
• Legal Requirements: We may disclose your information when we believe in good faith that disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request.
• Protection of Rights: We may share information to investigate, prevent, or take action regarding potential policy violations, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

5. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

We restrict access to personal information to employees, contractors, and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

6. Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. When you click on a link to a third-party website, you will be directed to that third party's site. We are not responsible for the privacy practices or the content of any third-party websites. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers. If you believe we may have any information from or about a child under 18, please contact us at GLacayo@lacayolawfirm.com.

8. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on this page. We will update the "Last Updated" date at the top of this Privacy Policy when we make changes. Your continued use of our website after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the updated policy.

We encourage you to periodically review this page for the latest information on our privacy practices.

9. Contact Information

If you have questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us: